Last Updated: August 6th, 2025
At Longs GCS, we are committed to protecting your privacy and providing full transparency about how we collect, use, and communicate with you—especially through SMS text messages. Please read the following to understand your rights and how your information is handled.
1. Information We Collect
We may collect personal information when you interact with us, including:
- Name
- Phone number
- Email address
- Appointment and service history
- Billing or payment-related details
- Information submitted via online forms or conversations
2. How We Use Your Information
Your information is used to:
- Schedule and confirm appointments
- Send service updates and reminders
- Respond to customer service inquiries
- Send SMS messages with your consent
- Handle billing and account-related communications
- Improve our services
3. Information Sharing
We do not sell or share your information with third parties for marketing purposes. Your privacy is important to us.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
SMS Communication Terms
These terms outline how Longs GCS handles SMS (text) communications and your rights related to them.
4. Consent to Receive SMS Messages
By opting in to SMS communications from Longs GCS, you agree to receive text messages regarding services and other related matters. You can opt-in via:
- Verbal agreement
- Submitting an online form
- Completing a physical form
5. Types of SMS Messages You May Receive
If you provide consent, you may receive messages such as:
- Appointment reminders
- Follow-up messages after services
- Billing updates or questions
- Promotional offers (only if you’ve opted into marketing messages)
Example:
“Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Longs GCS at any time.”
6. Message Frequency
The number of messages you receive may vary depending on your activity with us.
Example: You may receive up to 2 messages per week related to appointments or account updates.
7. SMS Messaging Fees
Standard message and data rates may apply. Charges are determined by your mobile carrier and may vary depending on whether the message is sent domestically or internationally.
8. How to Opt Out of SMS Messages
You may opt out at any time in one of the following ways:
- Reply “STOP” to any text message
- Contact us directly to request removal from the SMS list
9. Getting Help
If you are experiencing issues or need assistance with SMS messages:
- Reply “HELP” to any message
- Or contact us at: [Insert Customer Service Email or Help Link]
10. Additional SMS Disclosures
- Message and data rates may apply
- You can opt out at any time by replying “STOP”
- For support, text “HELP” or visit our [Privacy Policy] and [Terms] pages
- Message frequency may vary
11. Your Choices
You may choose:
- Whether to provide SMS consent on our forms
- Whether to receive promotional messages
- To withdraw your consent at any time
12. Updates to This Policy
We may update this policy occasionally to reflect changes in our practices. We will revise the “Last Updated” date and encourage you to review the policy periodically.
13. Contact Us
Have questions or need assistance? Reach out any time:
📧 Email: chris@longsgcs.net
📞 Phone: (914) 260-8571